Contact Us

Our friendly team of support reps is ready to help!

Our team works shipping orders and handling customer service requests during regular business hours: Monday through Friday, 9:00 am – 2:30 pm (Pacific Standard Time). We are closed on weekends and holidays to smoke with family and friends.

We're a family-run company and believe in quality time with loved ones during off-hours. We thank you for your patience in advance.

Have a question or concern? Don’t hesitate to reach out. You can also click the black chat button in the bottom-right corner of your screen and drop us a line.